Lycan

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Browse our documentation, search common questions, or reach out to our support team.

Documentation

Comprehensive guides, API reference, and tutorials.

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Email Support

Get help from our support team. Response within 24 hours.

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Enterprise Support

Priority support with dedicated account management.

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Support tiers by plan

FeatureStarterProfessionalEnterprise
Email support✓✓✓
Response time72 hours24 hours4 hours
Priority queue——✓
Dedicated account manager——✓
Phone / video calls——✓
SLA guarantee——99.9%

Frequently Asked Questions

Use the search box above to filter questions, or browse all 10 answers below.

How do I connect my GitHub repository?

Go to Build → Connections in your dashboard, click Add Connection, select GitHub, and follow the authentication steps using a Personal Access Token or OAuth.

Why is my iOS build failing with a code signing error?

Code signing errors are usually caused by missing or expired certificates/provisioning profiles. Check your signing identities under the Signing section and ensure your Apple certificates are valid.

How do I set up a self-hosted runner?

Navigate to Build → Self-Hosted Runners in your dashboard, create a new runner, and follow the installation instructions. We support macOS (Intel and Apple Silicon) and Linux.

Can I run multiple builds at the same time?

Yes. Your plan's concurrency limit determines how many builds run simultaneously. Pro plans support 3 concurrent builds; Enterprise plans support unlimited concurrency.

How do I distribute a build to testers?

Go to Testing → Distribution Profiles, create a profile, add your testing group, and upload your build artifact. Testers receive an OTA install link via email.

How do I publish to the App Store?

Use the Publish → iOS Publish section. You'll need an App Store Connect API key configured. Lycan will submit the build directly to TestFlight or App Store review.

How do I set up Android signing with a keystore?

Upload your keystore file under Signing → Android Keystores. Provide the key alias and password. Lycan will inject signing credentials into your Gradle build automatically.

Can I use environment variables in my builds?

Yes. Go to Build → Environment Variables to set org-level variables, or use Variable Groups to share groups of variables across multiple build profiles. Variables are injected as environment variables during the build.

How do I trigger a build automatically on git push?

Open your Build Profile, go to the Triggers tab, and enable the webhook for your Git provider (GitHub, GitLab, Bitbucket, or Azure DevOps). Lycan will automatically configure the webhook on your repository.

How do I cancel a running build?

Go to your Build Profile page or Build History, find the running build, and click the Cancel button. The build will stop immediately and any running steps will be terminated.

Still have questions?

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